Security and Privacy Policy

Totelemonde.com understands your concerns about Internet security. We make every effort to protect your personal information, by employing a secure web server that supports industry-standard Secure Socket Layer (SSL) encryption.

Here's how it works: SSL encryption is active in all areas where customer information is requested. You can check to see that you have entered an SSL-active area by looking in the lower left-hand corner of your screen. If you see an unbroken key or a closed lock (depending on your browser), you will know that SSL technology is in place and ready to encrypt your information. You can also check by looking at the URL line of your browser. When you are in an SSL-active area, the first letters of our website address will change from "http:" to "https:" (the 's' stands for 'secure'). When you place your order with us online, your information is transmitted across the Internet in an encrypted (scrambled) form, which is then decoded when it gets to us. We want you to feel comfortable placing your order online. Please send any additional questions or comments regarding this secure technology to comments@totelemonde.com

We take our responsibility to manage your personal information seriously. When we ask you to trust us with your personal information, we believe we owe it to you to explain fully how we process, manage, and protect the privacy of that information. We want you to understand what information about you does (and does not) become available to us and what we do (and don't do) with this information.

For detailed information about our policies, please click on any topic of interest listed below:

Web Site Log Information
Credit Card Information
Email Addresses
Postal Addresses
Telephone Numbers

Web Site Log Information
When your Web browser requests information from our site, our Web server automatically records the date, time, and IP address from which your request came. From this information, we can sometimes, but not always, determine the domain and host name of the network provider to which you are connected, such as MSN, America Online, Earthlink, your local Internet Service Provider, etc. This information does not identify you individually, and we do not seek to do this. You are an "anonymous" user unless you choose to send us email, fill out an online form to request more information, or purchase one of our Totelemonde.com products. We use the aggregate information in our visitor files to determine usage and "popularity" of various parts of our Web site. Sometimes we share web site log information with our business partners for advertising and promotional purposes, and to help improve our site and make it more useful to you.
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Credit Card Information
Keeping your personal credit card information private is vitally important to us. Totelemonde.com will never rent or sell the information gathered in a credit card transaction. Knowing that you use certain services or purchase certain products may help us to offer you better service and more popular products. Please note that there are places in Totelemonde.com where you can transmit credit card information in order to complete a purchase transaction. Any time we ask for a credit card number we transmit that credit card number in an encrypted format. We use industry-standard, SSL (Secure Socket Layer) encryption. Tote le Monde does not provide any third parties with any personal credit card information.
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Email Addresses
We may collect your email address when you (i) choose to send us an email message, (ii) choose to fill out one of our online forms to request information about our products and services, or (iii) purchase one of our Totelemonde.com products. We may use your email address to respond to your inquiry and to communicate with you when necessary to provide customer service and/or follow-up information related to a product purchase or shipping information.
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Postal Addresses
We may collect your postal address when you (i) choose to fill out one of our online forms to request information about our products and services, or (ii) purchase one of our Totelemonde.com products. We may use your postal address to respond to your inquiry and to communicate with you when necessary to provide customer service and/or follow-up information related to a product purchase or shipping information.
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Telephone Numbers
We may collect your telephone number when you (i) request that we contact you by telephone, or (ii) choose to fill out one of our online forms to request information about our products and services, or (iii) purchase one of our Totelemonde.com products and we need to communicate with you about billing or shipping information.

From time to time we share your email address, postal address and telephone number, as well as information about the type and quantity of products you purchase, with persons or companies with whom we do business, who might also wish to offer their products or services to you. Totelemonde.com may also disclose such information when required by law or court order.

We hope this Privacy Policy Statement answers your questions about how we handle the personal information you provide us. If you have any questions, please do not hesitate to contact us by email, phone, fax or by "snail" mail at the address above.

Thank you!
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