Security
and Privacy Policy
Totelemonde.com
understands your concerns about Internet security. We make every effort to protect
your personal information, by employing a secure web server that supports industry-standard
Secure Socket Layer (SSL) encryption.
Here's how
it works: SSL encryption is active in all areas where customer information is
requested. You can check to see that you have entered an SSL-active area by
looking in the lower left-hand corner of your screen. If you see an unbroken
key or a closed lock (depending on your browser), you will know that SSL technology
is in place and ready to encrypt your information. You can also check by looking
at the URL line of your browser. When you are in an SSL-active area, the first
letters of our website address will change from "http:" to "https:"
(the 's' stands for 'secure'). When you place your order with us online, your
information is transmitted across the Internet in an encrypted (scrambled) form,
which is then decoded when it gets to us. We want you to feel comfortable placing
your order online. Please send any additional questions or comments regarding
this secure technology to comments@totelemonde.com
We take
our responsibility to manage your personal information seriously. When we ask
you to trust us with your personal information, we believe we owe it to you
to explain fully how we process, manage, and protect the privacy of that information.
We want you to understand what information about you does (and does not) become
available to us and what we do (and don't do) with this information.
For detailed
information about our policies, please click on any topic of interest listed
below:
Web
Site Log Information
Credit Card Information
Email Addresses
Postal Addresses
Telephone Numbers
Web Site
Log Information
When your Web browser requests information from our site, our Web server automatically
records the date, time, and IP address from which your request came. From this
information, we can sometimes, but not always, determine the domain and host
name of the network provider to which you are connected, such as MSN, America
Online, Earthlink, your local Internet Service Provider, etc. This information
does not identify you individually, and we do not seek to do this. You are an
"anonymous" user unless you choose to send us email, fill out an online
form to request more information, or purchase one of our Totelemonde.com products.
We use the aggregate information in our visitor files to determine usage and
"popularity" of various parts of our Web site. Sometimes we share
web site log information with our business partners for advertising and promotional
purposes, and to help improve our site and make it more useful to you.
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Credit
Card Information
Keeping your personal credit card information private is vitally important to
us. Totelemonde.com will never rent or sell the information gathered in a credit
card transaction. Knowing that you use certain services or purchase certain
products may help us to offer you better service and more popular products.
Please note that there are places in Totelemonde.com where you can transmit
credit card information in order to complete a purchase transaction. Any time
we ask for a credit card number we transmit that credit card number in an encrypted
format. We use industry-standard, SSL (Secure Socket Layer) encryption. Tote
le Monde does not provide any third parties with any personal credit card information.
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Email
Addresses
We may collect your email address when you (i) choose to send us an email message,
(ii) choose to fill out one of our online forms to request information about
our products and services, or (iii) purchase one of our Totelemonde.com products.
We may use your email address to respond to your inquiry and to communicate
with you when necessary to provide customer service and/or follow-up information
related to a product purchase or shipping information.
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Postal
Addresses
We may collect your postal address when you (i) choose to fill out one of our
online forms to request information about our products and services, or (ii)
purchase one of our Totelemonde.com products. We may use your postal address
to respond to your inquiry and to communicate with you when necessary to provide
customer service and/or follow-up information related to a product purchase
or shipping information.
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Telephone
Numbers
We may collect your telephone number when you (i) request that we contact you
by telephone, or (ii) choose to fill out one of our online forms to request
information about our products and services, or (iii) purchase one of our Totelemonde.com
products and we need to communicate with you about billing or shipping information.
From time to time we share your email address, postal address and telephone
number, as well as information about the type and quantity of products you purchase,
with persons or companies with whom we do business, who might also wish to offer
their products or services to you. Totelemonde.com may also disclose such information
when required by law or court order.
We hope this Privacy Policy Statement answers your questions about how we handle
the personal information you provide us. If you have any questions, please do
not hesitate to contact us by email, phone, fax or by "snail" mail
at the address above.
Thank you!
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